Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in Hannah B Jewelry?
We use high-quality materials including 14k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, ideally in the Hannah B pouch provided.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 10-15 days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Are your products hypoallergenic?
Yes, all our jewelry is nickel-free and lead-free, making them safe and comfortable for those with sensitive skin.
Do you offer a warranty on your pieces?
We provide a 6-month warranty covering any manufacturing defects. This does not cover accidental damage or natural wear and tear.